The Talented Rich Mix Team: Issue 2

This month we get to know Matt Whayman our Visitor Services Manager.

Matt is a lifelong fan of live performance and is also a theatre producer. You can guarentee a warm welcome and a smile from Matt and his enthusiasm and passion for all things Rich Mix really shines through.

Previously, Matt has worked all over the world as airline crew, in retail, and for several London based arts organisations so has a rich and varied Customer Service background.


  • What is your favourite thing about working at Rich Mix?

Talking to people in my team, who each have special interests or talents in the full breadth of the arts.


  • What surprises you most about working at Rich Mix?

Hearing about what some of our building tenants are up to. We have fashion designers, musicians, arts charities and NGOs.


  • What is your average day at Rich Mix like?

Full-throttled! It's usually a juggling act, dealing with the immediate operational issues of the day whilst meeting colleagues, suppliers and production teams to plan for the future.


  • What is the best thing to happen to you since joining the Rich Mix team?

Finding out about and getting involved with an excellent local charity, The Tower Project.

Rich Mix is currently supporting JET which aims to get adults with learning and other disabilities into sustainable work.


  • What do you wish more people knew about Rich Mix?

Almost every week there are fantastic free events where anyone can drop in. My personal favourite is JAWDANCE which showcases performance poetry and the spoken word. The level of talent is insane.


  • What is the most unique thing about working in a multi-arts venue?

You discover genres which you never knew existed.


  • What do you like most about working in Tower Hamlets?

The sheer variety of everything. A completely different experience of the City can be had depending on whether you step out of Rich Mix and turn left or turn right.


  • What advice would you give to someone who wants to work in your field?

If you have an instinct of wanting to help and get satisfaction out of it then customer service is probably for you. It can be tough getting a break in the arts whatever role you are pursuing, but any customer service experience is transferable

Check the websites of all large arts organisations for job opportunities and write to or visit the smaller ones. Even doing a shift a week in an arts venue alongside another job will stand you in good stead for the next application.

Once you're in, be reliable and make a good impression.


  • Describe Rich Mix in five words

Authentic, curious, fun, bold and broad.