Rich Mix Privacy Policy1 Introduction 1.1 Rich Mix takes the privacy of your information very
seriously. This policy explains how and for what purposes we use the
information collected about you via www.richmix.org.uk (referred to
below as the “Site”). Please read this privacy policy carefully. By
using the Site and any services we offer via the Site, you are agreeing
to be bound by this policy in respect of the information collected
about you via this Site.
1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at
www.richmix.org.uk/visitor.htm and we will do our best to answer your questions.
2 Personal information collected
2.1 We will collect the following personal information from you:
2.1.1 name, a username, gender, date of birth, ethnic background, disability information;
2.1.2 e-mail address, postal address, telephone number;
2.1.3 your interests;
2.1.4 credit card number, security code, issue number (if applicable), start and expiry date.
2.2
Although it is not compulsory to give us this information, if you do
not then we may not be able to provide you with the full range of
services the Site has to offer.
3 Use of this information
3.1 We will use this information in order to:
3.1.1 administer your accounts with us;
3.1.2 process orders or applications submitted by you;
3.1.3 send you information about our products and services;
3.1.4 verify your identity;
3.1.5 carry out marketing analysis and make general improvements to our Site;
3.1.6 to obtain your views or comments on the services we provide;
3.1.7 contact the winners of our competitions and to help us plan other promotional activity.
4 Information automatically collected from your computer
4.1
Log files/IP addresses: When you visit the Site our web server
automatically records your IP address. This IP address is not linked to
any of your personal information. We use IP addresses to help us
administer the Site and to collect demographic information for
aggregation purposes.
4.2 We may also gather other
non-personal information (from which we cannot identify you) such as
the type of your internet browser which we use to provide you with a
more effective service.
5 Cookies
5.1
When you visit the Site we may store some information (commonly known
as a “cookie”) on your computer. Cookies are pieces of information that
a website transfers to your hard drive to store and sometimes track
information about you. Cookies are specific to the server that created
them and cannot be accessed by other servers, which means that they
cannot be used to track your movements around the web. Passwords and
credit card numbers are not stored in cookies. A cookie helps you get
the best out of the Site and helps us to provide you with a more
customised service. We use cookies for the following purposes:
5.1.1 We use cookies so that you will not have to re-enter your details each time you visit the Site
5.1.2 We use cookies to track how our site is used and to improve and update our content.
5.2
You can block or erase cookies from your computer if you want to (your
browser's help screen or manual should tell you how to do this) but
certain parts of the Site are reliant on the use of cookies to operate
correctly and may not work correctly if you set your browser not to
accept cookies.
6 Information about other products and services
6.1 From time to time we may send you information from other organisations which we think may be of interest to you.
6.2 You can tell us to stop this at any time by sending an e-mail to marketing@richmix.org.uk.
6.3 Also, as mentioned above, we may pass your information onto one of
our business partners or to other selected third parties to enable them
to send you information which may be of interest to you but only if you
have given us permission to do so. You can tell us to stop this at any
time by sending an e-mail to marketing@richmix.org.uk.
7 Changes to your details
We aim to keep our information about you as accurate as possible. If
you would like to review or change the details you have supplied us
with, please contact us at marketing@richmix.org.uk. You may do so at any time using the “My Details” feature.
8 Use of forums or chat rooms
The Site may from time to time include chat rooms, forums, message
boards, and/ or news groups on which you can post information. Any
information that you post in these areas becomes public information and
you should always be careful when deciding to disclose your personal
details as part of that information. Any opinions expressed by users of
these functions do not necessarily those of Rich Mix.
9 Security
We have implemented technology and policies to safeguard your privacy
from unauthorised access and improper use. We use secure server
software (SSL) to encrypt any financial information you need to input
before it is sent to us.
10 Linking to third party websites
10.1
We cannot be responsible for the privacy policies and practices of
other sites even if you access them using links from our Site and
recommend that you check the policy of each site you visit and contact
its owner or operator if you have any concerns or questions.
10.2 In addition, if you
linked to this Site from a third party site, we cannot be responsible
for the privacy policies and practices of the owners or operators of
that third party site and recommend that you check the policy of that
third party site and contact its owner or operator if you have any
concerns or questions.
11 Transferring your information outside of Europe
11.1
As part of the services offered to you through the Site, the
information you provide to us may be transferred to countries outside
of the European Union (“EU”). By way of example, this may happen if any
of our servers are from time to time located in a country outside of
the EU or one of our service providers is located in a country outside
of the EU. We also share information between our group companies, which
are located in countries worldwide. These countries may not have
similar data protection laws to the UK. If we transfer your information
outside of the EU in this way, we will take steps with the aim of
ensuring that your privacy rights continue to be protected as outlined
in this privacy policy.
11.2 If you use our services
while you are outside the EU, your information may be transferred
outside the EU in order to provide you with those services.
Contact us
If
at any time you would like to contact us with your views about our
privacy practices, or with any enquiry relating to your personal
information, you can do so by sending an e-mail to us at marketing@richmix.org.uk or write to us at Rich Mix, 35 -47 Bethnal Green Road, London, E1 6LA.